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Comforting Hands


Service Improvement

Service Improvement

These are just a few of the services we provide; please get in touch with us for more information!

  • Service Review: thematic analysis and evaluation

  • Service review outcomes audit

  • Review and development of specific service-led practice guidelines

  • Facilitation of Co-production Lived Experience workshops

  • Workforce development

  • Project management

  • Performance and practice improvement

  • Service redesign

  • Strategic development and vision setting

Safeguarding Services

Safeguarding Services

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  • Review and audit of current safeguarding process and practice

  • Review and revision to safeguarding policies to reflect best practices and the latest legislative, and regulatory requirements

  • Review and revision of quality assurance and governance frameworks

  • Support in developing designated safeguarding roles, including safeguarding leads and internal safeguarding boards

  • Consultancy and exploration sessions of competency-based approaches in the management, practice and service delivery of effective partnership safeguarding practice

  • Analysis of Adult Safeguarding Reviews/Serious Case Reviews/Serious Incidents and near misses

  • Independent authors for Safeguarding Adult Reviews

  • Independent authors for Local Child Safeguarding Practice Reviews

Mental Health Social Care Review & Redesign

Mental Health Social Care Review & Redesign

Supporting collaborative working and long-term partnership strategic change

We have collaborated with local governments and NHS Mental Health Trusts across England to develop outcome-focused mental health services that acknowledge the significance of mental health social care in delivering adult, older adult, child, and adolescent community mental health services. These projects have led to collaborative/integrated working, early identification, prevention, and a decrease in the reoccurrence of acute mental health prevalence throughout the system.

Local Authority CQC Assurance Self-Assessment & Improvement Planning

Local Authority CQC Assurance Self-Assessment & Improvement Planning

Supporting local authorities with CQC assurance

The Health and Care Act 2022 creates a new legal duty for the Care Quality Commission (CQC) to review and assess local authorities' performance in carrying out their 'regulated care functions' under Part I of the Care Act 2014 as of April 2023.

The new assurance system will put adults' services on a comparable basis to children's services, in which local authorities are subject to regular inspection by Ofsted and government intervention if deemed 'inadequate'.

We have developed a nationally recognised robust self-assessment tool to assess statutory compliance under Part I of the Care Act, ensuring you are  'CQC ready.'

Training Solutions

Training Solutions

These are just a handful of courses and workshops we offer

  • Adult Safeguarding (introduction & intermediate/advanced

  • Care Act 2014 Introduction, Overview, Assessment & Eligibility

  • The Role of the Social Supervisor

  • Challenging Racial Bias & Racism in Practice

  • Report Writing for AMHPs / Social Supervisors

  • Strengths-Based Approach in Social Care

  • Adult Safeguarding Enquiry Officer Training

  • Section 117 Mental Health Act 1983 (as amended, 2007)

  • Learning from Safeguarding Adults/Child Reviews (workshop)

  • Safeguarding Children and Young People

  • Mental Health in Children and Adolescents

  • Appropriate Adult Training (Adults and Young People)

ASYE Programme Support

ASYE Programme Support

We Can:

  • Assist organisations in establishing or managing their ASYE programme

  • Support and prepare organisations for the upcoming September 2022 implementation of the new ASYE paperwork.

  • Register the organisation and the NQSW for the ASYE programme

  • Provide training to ASYE assessors on their responsibilities as assessors and assistance with quality assurance and internal moderation

  • Provide NQSWs and ASYE assessors with relevant training and one on one and group supervision organisation/forums

  • Develop your organisation's ASYE Guidebook

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